Customer support

How can we help?

For assistance with Cozy Quest UI or another Sky Fire Studios asset, email us with the details below.

Before contacting support

Please review the documentation included with the package. When contacting us, include:

Asset name and version
Unity editor version
Operating system
Steps to reproduce the issue
Console errors and relevant screenshots

Support scope

Standard support covers package import, included scripts, prefabs, demonstration scenes, and documented package functionality.

Custom game development, bespoke feature implementation, backend services, third-party integrations, and project-specific debugging are outside standard product support.